The Government of India has updated that it will launch a GST self-help portal for tax payers on 22 January 2018. The website will allow tax payers to report issues that they face while filing their GST returns. The portal can also be used to address the services offered by the GST website along with offering suggestions. In order to report or suggest, tax payers would be required to create service request tickets.
The website is: https://selfservice.gstsystem.in/
It shall also be noted that from 22 January 2018 onward, the mail address – [email protected] will be discontinued.
Here is a snapshot of the tweet that made the above-mentioned declaration: